Certificate in MICE & Event Operations

The Certificate in MICE & Event Operations applies to those frontline service personnel who deal directly with customers on a daily basis and who operate with some level of independence and under limited supervision. This includes individual working in a range of tourism, travel, hospitality and events contexts.

The learner will have the knowledge and skills in defining MICE & Events industry, equipping with grooming and professional image, implementing operations for service excellence and be able to apply them to the workplace.


Modules                                 Subject                    Hours       
      1Define MICE and Events Industry                  16
      2Project a Positive and Professional Image                   8
      3Implement Operations for Service Excellence                  16
      4Coordinate Support Services                  32

Average teacher-student ratio: Min (1:15), Max (1:30)

Course Period: 3 months (part-time)

Assessment: Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace supervisors

Delivery Method: Blended learning that combines classroom learning or practicum learning with online learning.

Graduation criteria: Attendance >75% and pass all the assessments

Contact Us

Tel: (65) 6220 6228

Email: admin@goldencompass.edu.sg

Minimum Age: 16 years

Academic Requirements: Minimum 2 GCE ‘N’ Level and above

Language Proficiency: N levels and above

Award of Certificate: Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a Certificate in MICE & Event Operations by Golden Compass School.