Certificate in MICE & Event Operations

The Certificate in MICE & Event Operations applies to those frontline service personnel who deal directly with customers on a daily basis and who operate with some level of independence and under limited supervision. This includes individual working in a range of tourism, travel, hospitality and events contexts.

The learner will have the knowledge and skills in defining MICE & Events industry, equipping with grooming and professional image, implementing operations for service excellence and be able to apply them to the workplace.


Modules                                  Subject                     Hours       
      1 Define MICE and Events Industry                   16
      2 Project a Positive and Professional Image                    8
      3 Implement Operations for Service Excellence                   16
      4 Coordinate Support Services                   32

Average teacher-student ratio: Min (1:15), Max (1:30)

Course Period: 3 months (part-time)

Assessment: Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace supervisors

Delivery Method: Blended learning that combines classroom learning or practicum learning with online learning.

Graduation criteria: Attendance >75% and pass all the assessments

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Tel: (65) 6220 6228

Email: admin@goldencompass.edu.sg

Minimum Age: 16 years

Academic Requirements: Minimum 2 GCE ‘N’ Level and above

Language Proficiency: N levels and above

Award of Certificate: Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a Certificate in MICE & Event Operations by Golden Compass School.




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