Certificate in MICE & Event Operations
The Certificate in MICE & Event Operations applies to those frontline service personnel who deal directly with customers on a daily basis and who operate with some level of independence and under limited supervision. This includes individual working in a range of tourism, travel, hospitality and events contexts.
The learner will have the knowledge and skills in defining MICE & Events industry, equipping with grooming and professional image, implementing operations for service excellence and be able to apply them to the workplace.
|1||Define MICE and Events Industry||16|
|2||Project a Positive and Professional Image||8|
|3||Implement Operations for Service Excellence||16|
|4||Coordinate Support Services||32|
Course Period: 3 months (part-time)
Assessment: Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace supervisors
Delivery Method: Blended learning that combines classroom learning or practicum learning with online learning.
Tel: (65) 6220 6228
Fax: 6323 2900
Minimum Age: 16 years
Academic Requirements: Minimum 2 GCE ‘N’ Level and above
Language Proficiency: N levels and above
Award of Certificate: Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a Certificate in MICE & Event Operations by Golden Compass School.