WSQ Diploma in Retail

e-Commerce in Retail Industry has remain vibrant and resilient.  Learn through Data Analytics to meet the constant challenge of understanding customers’ data and generate innovative ideas for future enhancements.

Eligible to use your SkillsFuture credits or SFEC/PSEA, make use of them today in addition to up to 90% funding!

*Terms and Conditions apply


Course Details


Modules                                      SubjectHours
      1Service Planning and Implementation16
      2Manage Change16
      3Employee Communication Management16
      4Service Information and Results16
      5Data Analytics16
      6Customer Loyalty16
      7Supplier Performance16

Pre-requisite course: Service Brand

Average teacher-student ratio: Min (1:15), Max (1:30)

Course Period: 3 months (Part time), 1 month (Full time)

Assessment: Assignments, Individual presentations, Written Assessment, Oral Questioning, Case studies

Delivery method: Blended learning that combines classroom learning or practicum learning with online learning.

Graduation criteria: Attendance >75% and pass all the assessments

Validity Period: 16 March 2022 – 15 March 2024

Contact Us

Tel: (65) 6220 6228

Fax: 6323 2900


Admission Criteria

Minimum Age: 16

For Local Students

  • Minimum 1 GCE O-level; OR
  • NITEC or Higher NITEC; OR
  • Mature candidates (≥ 30 years old with 8 years work experience); OR
  • Candidates with other qualifications will be assessed on case-by-case basis

For International Students

  • Completion of Year 10; OR
  • Completion of below Year 10 will be considered if it is an official completion of High School in the country of origin; OR
  • Other private or foreign qualifications will be assessed on case-by-case basis

English language requirement:

  • Grade C6 in any GCE O-level subjects conducted in English, OR
  • Successfully pass Golden Compass School English Placement Test; OR
  • IELTS 5.5 or equivalent (applicable for International students)

Academic Level: Any 3 subjects pass N (A) level is grade 5 and above or N(T) level as grade D and above

Course Fees: S$6578

Award of Certificate:
Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a WSQ Diploma in Retail by Golden Compass School.

Contact Us

Tel: (65) 6220 6228

Fax: 6323 2900