Diploma in Tourism (Event Management and Operations)

Perhaps you have aspirations of day-to-day operations of a five-star hotel or to organise and deliver events that make a lasting difference. Our Diploma in Event Management at Golden Compass School aims to introduce students to the concepts of event planning and management, factors involved in effective event operations in Singapore, as well as how to capture and utilise benchmark data to determine areas for improvement.

As a student of this course, you will have access to our world-class training and development programmes, which will help you set the pace as you hone your event planning and management skills and learn how to facilitate and operate even the most complex hospitality establishments. In addition, you will be studying under highly qualified lecturers with extensive experience in their respective fields. We aim to help all students build successful careers as MICE professionals and gain the confidence, skills, and competencies to make their mark in the tourism and hospitality sector.

Golden Compass School is an established learning institute in tourism and hospitality management education, providing high-level, objective, and relevant industry knowledge that is invaluable to anyone seeking a career in the field. Enquire with us to find out how our diploma courses in Singapore can help you grow your potential and work towards building an exciting career while serving as an excellent foundation for pursuing a fast track 1 year degree in Singapore.

Course Introduction

The Diploma in Event Management and Operations is an in-depth and comprehensive programme designed to equip you with the necessary skills and knowledge to pursue a successful career in event planning and execution. With outstanding instruction, this programme provides you with the ability to organise and plan successful events, from initial conceptualisation to final execution.

The course covers various modules that aim to establish a strong foundation in event planning and management. These modules encompass crucial aspects of event marketing and promotion, budgeting, logistics, risk management, and customer service. Highly experienced professionals deliver these modules, providing comprehensive insights into the industry.

Upon completing this programme, you will have a solid foundation to enter the exciting and dynamic field of event management and operations. With a comprehensive understanding of event planning and execution, you will be able to oversee all aspects of event operations, including budgeting, staffing, marketing, and logistics. With this foundation, you will be well-equipped to plan and organise successful events that meet the needs and expectations of your clients or organisation.

Furthermore, as a graduate of the Diploma in Event Management and Operations, you may choose to pursue further studies in hospitality and tourism management. You may consider enrolling in the Advanced Diploma in Hospitality and Tourism Management or Advanced Diploma in Hotel Management programme, which can equip you with the skills and knowledge needed to manage and operate various hospitality and tourism businesses.

Alternatively, you may choose to pursue advanced qualifications through the Workforce Skills Qualifications (WSQ) Diploma to Degree pathway. This pathway provides you with a direct route to higher education by allowing you to progress from a WSQ diploma to a degree programme.

This advancement presents an opportunity for you to augment your competencies and expand your understanding, thereby unlocking a realm of fresh career prospects. The attainment of a fast track degree credential will equip you with the necessary proficiencies and knowledge to flourish in the field of event management and other related fields.

Course Details

Our diploma in tourism event management and operations provides students with a comprehensive understanding of the tourism industry and its related fields, covering modules such as:


  1. Tourism and Economic Development: This module covers understanding the size and scope of the tourism and hospitality industry, the food and accommodation sub-sectors, the issues and influences affecting it and the growth of tourism and hospitality brands.
  2. Event Planning:This module enables students to gain an understanding of the BTMICE industry and the upcoming sector in tourism. Be it a product launch, conference, sales meeting, incentive event, or gala fund-raiser, the magic of a truly memorable event is in the details. Develop, manage, and execute event plans according to agreed timelines and budgetary requirements. Understand features and functions of staging products and services at events and recognise key environmental and social impacts of event delivery.
  3. Strategy Planning: This module determines resource needs to ensure the successful implementation of business function strategies to complete an event/MICE and, at the same time, ensure that the company remains resilient, anticipates risks, and allocates sufficient resources in order to generate sustainable results.
  4. Budgeting: This module enables students to analyse budget history and trends for business units. Apply forecasting techniques to meet organisation and market needs. Manage actual budgets to enable financial operations to be measured against forecasted business plans.
  5. MICE Content and Experience Development and Delivery: This module enables students to define MICE events’ purpose, scope, and objectives. Curate and develop content programmes, formats, themes, and experiences for MICE events to enhance user experience and meet organisational objectives and regulatory requirements.
  6. MICE Equipment Management and Venue Management: This module covers the procedures for purchasing, leasing and maintenance of equipment. Develop site plans, space assignments and set-up configuration that optimises the use of spaces and resources.
  7. Service excellence: This module focuses on managing customer service operations, handling customer queries and complaints, and evaluating the effectiveness of customer service in the hospitality and tourism industry. Students will learn to promote a service excellence culture and garner support from internal stakeholders, as well as develop customer-centric strategies that align with current market trends.
  8. Employee Communication Management: This module enables students to establish employee communication strategies and align the objectives of employee communication to the organisation’s objectives. Explore new approaches to reach out to the workforce effectively.

By completing these modules, students will gain a strong foundation in the key areas of the tourism and event industries, which will prepare them for a fast track degree program.

Modules                                       Subject
      1 Event Planning
      2 Tourism and Economic Development
      3 Strategy Planning
      4 Budgeting
      5 MICE Content and Experience Development and Delivery
      6 MICE Equipment and Venue Management
      7 Service Excellence

This program requires successful completion of the course “Strategic Employee Communication” as a prerequisite.

Teacher-Student Ratio: Small class sizes with a minimum ratio of 1 teacher to 15 students and a maximum of 1 teacher to 30 students.

Course Duration: Flexible options with part-time courses available for a total duration of three months, and full-time courses are available for a total duration of one month.

Assessment Method: Assignments, written assessments, individual presentations, oral questioning, and case studies, with a focus on a thorough evaluation.

Delivery method: A blended learning approach combining classroom and online learning for optimal engagement and convenience.

Graduation criteria: Completion of all assessments with a minimum attendance of 75%.

Period of Validation: 2nd July 2020 to 4th August 2024

Contact Us

Email: admin@goldencompass.edu.sg

Tel: (65) 6220 6228

Fax: 6323 2900

Admission Criteria

Minimum Age: 16 years old

Local students may meet the admission criteria through any of the following:

  • Completion of at least one GCE O-level; OR
  • Attainment of Higher NITEC or NITEC certification; OR
  • Mature candidates aged 30 years or older, with a minimum of 8 years of work experience; OR
  • Assessment of candidates with private credentials will be conducted on an individual basis.

International students must meet one of the following requirements

  • Successful completion of Year 10; OR
  • Completion of High School in the country of origin, even if it is below Year 10, will be accepted as official completion; OR
  • Assessment of other foreign or private credentials will be conducted on an individual basis.

In terms of English language proficiency, applicants must:

  • Attain a Grade C6 or better in any GCE O-level subject that was conducted in English; OR
  • Satisfactorily pass the Golden Compass School English Placement Test; OR
  • Achieve an IELTS score of at least 5.5 or its equivalent (for students who are not from Singapore).
  • Moreover, academically, applicants must pass three subjects at N(A) level with a grade of 5 or higher or at N(T) level with a grade of D or higher.

Course Fees: S$5148

Award of Certificate:
Upon fulfilling the requirements of attending at least 75% of classes and achieving satisfactory grades in both coursework and examination, students will receive a Diploma in Tourism (Event Management and Operations) from Golden Compass School. This diploma will equip students with the necessary skills and knowledge to pursue a fast track degree program in a relevant field.

Contact Us

Tel: (65) 6220 6228

Fax: 6323 2900

Email: admin@goldencompass.edu.sg

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