Manage Customer Loyalty
Building customer loyalty gives you a high return on the time, effort and money you invest in providing good customer service. Customer loyalty is a customer’s commitment to your brand. A loyal customer will always choose you over the competition.
On completion of this unit, participants should be able
TGS-2020504541
15 training hours and 1 assessment hour
Customer loyalty is a customer’s commitment to your brand. A loyal customer will always choose you over the competition, maybe because of your excellent customer service, unbeatable product selection or something that differentiate you from the rest. Building customer loyalty gives you a high return on the time, effort and money you invest in providing good customer service. Loyal customers buy more, more regularly, and the cost of selling to them is low. They will also frequently recommend your business to others. Loyal customers are the most valuable asset for any brand to hold onto. This is because returning customers spend, on average, 67% more than customers who are new to your brand.
Minimum Age： 16
For Local Students
For International Students
English language requirement:
Academic Level: Any 3 subjects pass N (A) level is grade 5 and above or N(T) level as grade D and above
Course Fees: S$790
Award of Certificate:
Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a WSQ Statement of Attainment (SOA) and Certificate by Golden Compass School.
Contact Us
Tel: (65) 6220 6228
Email: admin@goldencompass.edu.sg
Course Introduction 
ADMISSION CRITERIA & FEES 
