Course Introduction:

RET-SNM-1001-1.1

This course aims to educate individuals, especially those working in the service and retail sectors, to acquire knowledge and skills to closing sales.

This course will help learners acquire the ability:

• To understand the type of customers and their buying motivations in order to close sales according to organisational procedures
• To leverage on organisational resources to prepare and support the closing sales processes
• To project professional etiquettes when concluding a customer visit