After-sales Service


Course Introduction:


This course aims to educate individuals, especially those working in the service and retail sectors, to acquire knowledge and skills to after sales services.

This course will help learners acquire the ability:

  • To implement and understand the type of after sales services and establish them according to organisational procedures.
  • To identify defects product returns and/or exchanges with respective departments, suppliers and/or manufacturers, the terms and conditions of manufacturers’ warranty and/or guarantee
  • To follow organisational procedures in packaging and arrange delivery protocols to customers
  • To complete documentation required for inventory updates and customer purchases.

Admission Criteria & Fees

Minimum Age: 16 years

Academic Level: PSLE and above

Language Proficiency: English (beginner)

Award of Certificate:
Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a SOA by Golden Compass School and SSG.



Contact Us

Tel: (65) 6220 6228

Contact Us

Attach File (E.g. Application Form) Optional

By submitting your contact details, you have given your consent for our representative to contact you regarding your request.

Our Data Protection Policy

Golden Compass School (GCS) recognises the importance of safeguarding the personal data you have provided us and will responsibly manage and protect your data, in line with the Personal Data Protection Act (2012).

“By clicking SEND, you agree to our collection, use and/or disclosure of your personal data to the extent necessary to process your request and you have given your consent for our school representative to contact you regarding your enquiry.”