WSQ Diploma in Retail

The retail industry is one of the largest and most diverse in the world, employing workers in just about every sector of our economy – with the retail industry also being a major employer here in Singapore. Our WSQ diploma in retail management and operations at Golden Compass School is designed to provide you with the necessary knowledge and skills needed to excel in retail organisations today.

Through practical training, students will also be allowed to develop their leadership abilities and gain a better understanding of what it takes to achieve success in the field. At the same time, we also offer data analytics courses in Singapore to meet the needs of growing interest in the sector. The e-commerce industry has changed dramatically over the last decade, especially in the way it accounts for consumer data and preferences. With our data analytics courses, students will learn to identify customer trends and develop proposals for future enhancements.

For further assistance, please contact us at

Call us: 6220 6228 to make an appointment.

Eligible to use your SkillsFuture credits or SFEC/PSEA, make use of them today in addition to up to 90% funding!

*Terms and Conditions apply

Course Details

Designed by industry experts, our diploma in retail management will equip you with the necessary knowledge of all aspects of retail operations, including:


Modules                                       Subject Hours
      1 Service Planning and Implementation 16
      2 Manage Change 16
      3 Employee Communication Management 16
      4 Service Information and Results 16
      5 Data Analytics 16
      6 Customer Loyalty 16
      7 Supplier Performance 16


Pre-requisite course: Service Brand

Average teacher-student ratio: Min (1:15), Max (1:30)

Course Period: 3 months (Part time), 1 month (Full time)

Mode of Assessment: Assignments, Individual Presentations, Written Assessment, Oral Questioning, Case Studies

Delivery method: Blended learning that combines classroom learning or practicum learning with online learning.

Graduation criteria: Attendance >75% on top of passing all assessments

Validity Period: 16 March 2022 – 15 March 2024

Contact Us

Tel: (65) 6220 6228

Fax: 6323 2900


Admission Criteria

Minimum Age: 16

For Local Students

  • Minimum 1 GCE O-level; OR
  • NITEC or Higher NITEC; OR
  • Mature candidates (≥ 30 years old with 8 years work experience); OR
  • Candidates with other qualifications will be assessed on case-by-case basis

For International Students

  • Completion of Year 10; OR
  • Completion of below Year 10 will be considered if it is an official completion of High School in the country of origin; OR
  • Other private or foreign qualifications will be assessed on case-by-case basis

English language requirement:

  • Grade C6 in any GCE O-level subjects conducted in English, OR
  • Successfully pass Golden Compass School English Placement Test; OR
  • IELTS 5.5 or equivalent (applicable for International students)

Academic Level: Any 3 subjects pass N (A) level is grade 5 and above or N(T) level as grade D and above

Course Fees: S$6578

Award of Certificate:
Upon successful completion of coursework and examination, and a minimum of 75% attendance, students will be awarded a WSQ Diploma in Retail by Golden Compass School.

Contact Us

Tel: (65) 6220 6228

Fax: 6323 2900


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